Friday, November 25, 2016
25 November 2016, 23:10 - We're investigating an outage of our LA services. 25 November 2016, 23:20 - Servers are back online. 25 November 2016, 23:34 - The datacenter has informed us they are investigating the reason for the outage, as it is not immediately apparent at this time.
Thursday, September 22, 2016
22 September 2016 | 15:01 PM - We're investigating a network connectivity issue of our uk2 and uk3 servers. We'll update this announcement as we have more information. 22 September 2016 | 15:11 PM - There is an issue with the BGP announcement of the IPs of these servers. We have escalated this with the datacenter at high priority. 22 September 2016 | 16:05 PM -...
Tuesday, September 13, 2016
09/13/2016 23:16 - We are acknowledging network instability in our Orlando location and have three network techs on the situation now. This may cause your VPS to appear "offline" in the client area. Please refrain from clicking start/stop/reset buttons randomly to "fix" the issue, as this will not fix the issue. We'll update this announcement as we have more information. 16 September 2016 ...
Monday, August 22, 2016
We are performing an emergency maintenance on uk1 node right now. Your VPS should be online in the next 15 minutes. Update 16:32: All VMs are back online again.
Friday, April 8, 2016
Update 02:52: The migration is completed. We have just suspended your VPS's memory to disk and then restarted them. So, your VPS's didn't get rebooted and they're continuing working where they left off. We are aware that your VPS's in Los Angeles are down at the moment. As scheduled, Los Angeles physical data center migration is in progress now. We kindly ask you not to open a support...
Thursday, December 10, 2015
We are in contact with the DC about this for the last 3 days as it started happening. We are not getting much resolution. Here's best responses we got so far: "I apologize for the delay. We have been experiencing a large sophisticated Distributed Denial of Service attack against IPs from within the UK. We are monitoring this and working to mitigate it." "As far as we can tell it appears...
Thursday, March 19, 2015
UK3 server is currently offline. We are working on it. Update: This has been solved.
Thursday, October 30, 2014
At ~2:51AM GMT OR3 became inaccessible. Shortly after it was diagnosed by the datacenter to be an issue with RAM. RAM was replaced and the server was brought back online. It looked as though the issue was resolved, but it was not confirmed properly. During shift change we have discovered that the server is still inacessible, and have begun working with the datacenter to resolve this issue...
Tuesday, September 9, 2014
Our DC is having routing issues in our Orlando location. We'll update you once we know more.
Thursday, September 4, 2014
Our Los Angeles network is currently down. We are in contact with our DC. Update 01:11: The network is back.