Q. How long does it take to provision my Winity Windows VPS?
A. Setup is near instant upon receipt of payment, unless we are out of stock. Please use accurate billing information to avoid delays due to related anti-fraud measures. If you do not receive an email after payment, please check your spam/junk folder. You can also find any email we send you in the Client Area.
Q. What payment methods do you take?
A. We currently accept payment via PayPal.
Q. Do you offer a money back guarantee?
A. Yes! We want you to be completely satisfied with our service, so we encourage you to try us out. If Winity doesn't meet your needs, simply contact us within 3 days for a full refund. Please note that there are no refunds where a service breach has occurred.
Q. Can I purchase additional IP address for my VPS?
A. Yes, you can. The cost for additional IPv4 addresses is $2.00 per month each. Additional IP addresses can be purchased while ordering. Additional IPv4 requests are subject to justification.
Q. How will I be billed for my services?
A. You can pay monthly, quarterly, semi-annually or annually.
Q. What is your Hardware Configuration?
- Dual Intel Xeon E5 Deca (10) Core 2660v2/2680v2 CPUs
- 384 GB DDR3 RAM
- 12 x Blazing fast Crucial SSDs in RAID10 configuration
- LSI 9271 /w Cachevault
- 2 x 1Gbps load balanced uplinks
Q. What virtualization technology does Winity.io use?
A. Our main nodes utilize Hyper-V virtualization, along with our own custom control panel that lets you manage your Winity service. With just a few clicks, you can stop, restart, and reinstall when you Winity VPS at your convenience.
Q. What are the RAM & CPU resources I will receive?
A. Each Winity VPS comes with dedicated RAM, you get exactly what you pay for without having to worry about someone else hogging your memory allocation. CPU allocations are fair-share.
Q. Which operating system is installed on my server?
A. We use Microsoft Windows 2012 R2 Datacenter Edition on all Winity VPS.
Q. What happens if I reach my bandwidth limit?
A.Your server will be suspended automatically to avoid an unexpected overage. You should then contact us to purchase additional bandwidth at $7 per terabyte (1TB). Alternatively, you can purchase additional traffic at $5 per TB beforehand.
Q. Where are your servers located?
A. We have services in
Los Angeles,CA |
Kent, UK |
Orlando, FL we aim to have more locations in the coming months.
Acceptable VPS Usage:
Sadly we can't please everyone with our restrictions on usage, however we've put these in place to ensure our customers are satisfied 24x7 with the performance and reliability of their Winity VPS. By disallowing such things, we can provide you with an abuse-free service that will be online all day and all night.
Not allowed:
- Minecraft
- Camfrog
- Digital Currency Mining
- Public Proxy's/VPN
- TOR
- Torrents
- Mass mail/SPAM
- Hate speech websites
- Anything illegal in the United States